Dear Comrade,
With the Delhi government 
voicing concern over loss of Aadhaar letters during transit — Newsline 
reported many are being dumped in bulk at certain places — India Post, 
the designated carrier for the Unique Identification Authority of India 
(UIDAI), has acknowledged that it struggled to deal with bulk orders 
during Phase I of the project owing to shortage of manpower and 
equipment. 
The postal department, which was responsible for printing, 
dispatch and delivery of Aadhaar numbers, said the printing work has 
been outsourced and it will now only dispatch and deliver under Phase 
II. 
Y P S Mohan, Chief General Manager (Business Development and 
Marketing Directorate), Department of Posts, told Newsline there were 
problems and shortage of resources “but Phase II will be a smooth sail”. 
“We are very low on manpower and cities have expanded very fast. 
If a postman had a 3-km area under him, now the same has increased to 
10-km or more.” 
Mohan said the UIDAI had initially placed an order for printing 
25 lakh letters in 2010. These were printed in Delhi and Kolkata. 
“The UIDAI articles is a one-off project which will get over in 
another couple of years. But it was a very big challenge for us. 
Enrolment started on a large scale in 2011 and we had the task of 
printing, dispatch and delivery of 2.5 crore speed posts a month. We 
have handled a maximum of 11 lakh articles in a single day. But our 
capacity was less, we were ill-equipped to take up such mass printing, 
and the UIDAI understood that. It was then decided to outsource 
printing. From January 2012 onward, we have been able to clear our 
backlog,” Mohan said. 
Given that the official time limit for delivery of speed post is 
seven days, Mohan said postmen have been asked to devote extra time. 
“Since the beat areas have expanded and there are too many letters to be
 delivered, post offices have been asked to ensure accuracy and take 
extra time if needed,” he said. 
Meanwhile, UIDAI chairperson Nandan Nilekani met Chief Minister 
Sheila Dikshit on Wednesday and proposed implementation of the 
Aadhaar-based “business correspondent (BC)” model in Delhi, so far 
implemented in rural areas to facilitate doorstep banking services to 
workers under the Mahatma Gandhi National Rural Employment Guarantee 
Scheme. 
Under this model, accredited agents provide doorstep banking 
services using a micro-ATM. People use their Aadhaar-enabled bank 
accounts and the portable ATMs work with biometric authentication as 
identification proof. 
A senior government official said: “The Chief Minister has given a
 go ahead that all major social security schemes in Delhi, Delhi 
Annashree Yojna to begin with, be primarily based on Aadhaar.” Officials
 of the UIDAI said modalities of the model will be worked out to help 
the Delhi government in implementing schemes. 
Sujata Chaturvedi, Deputy Director General of UIDAI’s Delhi zone,
 said: “The idea behind implementation of the BC model here is to enable
 the Delhi government in implementing various social security schemes 
more effectively. Modalities of working out this model in Delhi are 
still being worked out in consultation with other stakeholders. While 
the Delhi government will lead the schemes, UIDAI will provide support 
services with the use of Aadhaar, like direct cash transfers to 
beneficiaries.”
Indianexpress 
 
 
