Dear Comrades,
The Vigilance Squad of the Postal Department at the Circle level conducts regular checks on postmen on beat duty, said Chief Postmaster General Shanthi Nair here on Friday.
Speaking to reporters about Postal Week celebrations beginning from Saturday, she said the Vigilance team regularly initiated stern action against erring postmen. On an average the team booked more than 100 cases a month.
A Postal Forum was functioning in every post office in the State in which the consumers were also members. Complaints relating to delayed delivery of letters, non-distribution of old age pension or demand for bribes by postmen were taken up and redressed by officials.
Apart from this the department held lok and pension adalats to redress grievances, she said. In an effort to sensitise Postmasters, the department was regularly conducting orientation programmes. The trained Postmasters, in turn, sensitised postmen.
Boards planned
Post offices functioning in villages did not display any information to make complaints in case of violation by the postmaster in a particular post office.
At the district and circle levels, boards had been fixed and the consumers were informed about the numbers to contact in case of demand for bribes or delay in delivering of letters by postmen.
The department would soon fix similar boards in village post offices too, she said.
The Hindu
8th October, 2010
