Dear Comrades,
The number of users of money order
service during the last three years and the current year is as given below:-
|
Financial year
|
Number of
users
|
|
2008-2009
|
8,66,93,496
|
|
2009-2010
|
8,13,46,230
|
|
2010-2011
|
5,77,14,174
|
|
2011-2012 (up to January -2012
|
5,68,54,367
|
The number of complaints received for non-delivery of Money Order during
the last three years and the current year is furnished below:-
|
Financial year
|
Number of
users
|
|
2008-2009
|
1,90,666
|
|
2009-2010
|
1,77,360
|
|
2010-2011
|
1,64,980
|
|
2011-2012(up to June -2011
|
41,754
|
Enquiries are conducted in all cases of complaints and action is taken
depending on the nature of the shortcomings/faults.
During the last
three years 172 officials were found guilty for which punishment has been
imposed as per rules.
To upgrade the money order delivery system and to ensure timely delivery
of money order, the department has introduced Electronic Money Order across the
country.
This information was given in Lok
Sabha today by Shri Sachin Pilot,
the Minister of State, Communication
and Information Technology in response to a question.
******
BK/AT
